Product Description

 

 

 

제품명/용량	포어 타이트닝 세럼 (16ml)
적용피부	모든 피부에 적용가능
전성분	정제수, 에탄올, 다이프로필렌글라이콜, 글리세린, 1,2-헥산다이올, 부틸렌글라이콜, 버지니아풍년화추출물, 스페인감초뿌리추출물, 티트리잎수, 판테놀, 락토바실러스/콩발효추출물, 흰버드나무껍질추출물, 육계나무껍질추출물, 오레가노잎추출물, 편백잎추출물, 황금추출물, 쇠비름추출물, 포타슘알지네이트, 에틸헥실글리세린, 클로페네신
사용기한 또는 개봉 후 사용기간	제품 개봉후 1년 이내 [제품별도표기]
제조국 | 제조판매업자	한국 / (주)코떼랑
식품의약품안정청 심사필 유무	해당없음
사용시 주의사항	1. 화장품 사용 시 또는 사용 후 직사광선에 의하여 사용부위가 붉은 반점, 부어오름 또는 가려움증 등의 이상 증상이나 부작용이 있는 경우 전문의 등과 상담할 것 2. 상처가 있는 부위 등에는 사용을 자제할 것 3. 보관 및 취급 시의 주의사항 가) 어린이의 손이 닿지 않는 곳에 보관할 것 나)직사광선을 피해서 보관할 것
품질보증기준	본 제품에 이상이 있을 경우 공정거래위원회 고시 소비자분쟁해결기준에 의해 보상해 드립니다
소비자상담관련 연락처	(주)코떼랑 : 02)579-0544

Payment

[PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal
1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted

Shipping

• Shipping Method : Parcel Service
• Shipping Area : A Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 3 - 7 days
• - Shipping method: EMS
  - Shipping Area: Worldwide
  - Delivery time: 7-10 business days from payment (Same day shipping is not available)
  
  Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Shipping costs:
  
  1) EMS rates (automatically calculated)
  2) Shipping bound for the US, Canada, Australia, Japan, Hong Kong, China, Taiwan, Laos, Macao, Malaysia, Mongol, Myanmar, Vietnam, Singapore, Cambodia, Thai, and the Philippines:
  Free shipping for orders over 200 USD
  10 USD flat rate for orders from 100 to 200 USD
  20 USD flat rate for orders under 100 USD
  Shipping bound for other destinations: EMS rates are automatically calculated and charged
  
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  

Returns and Exchanges

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Inquiries